Prairie Care trust or not?

If you are comfortable that there is no such thing as poor decisions in health care, or business practices that need improvement in health care. I guess..trust?

But I don't trust them. Not only because health care is a broken system and bureaucrats are plaguing the health of our country to make a buck...but because Prairie Care has proved it to me. I hope they don't prove it to you. 

Over medicating and Over treatment are a known problem in America.

Trust? I don't.

That's an opinion based on:

1. Having been called "not truly accurate" by the Minnesota Ombudsman for Mental Health
(feb 28, 2013)

2. Claimed to the Minnesota Attorney General that I was informed prior to admission of a 1500 deductible and don't return calls. Statements directly refuted in their own voice mails, their OWN VOICES, sent to the attorney general which makes clear I was not.

3. Despite their claim of verifying between my insurance and their costs, scholarships, deductions, etc..and pledging to honor that--my bill was substantially higher than what was quoted.

4. Strongly recommended admitting a child, a child who had never before been seen by a psychologist, therapist or psychiatrist into their partial hospitalization program. It did not start immediately and the situation was not deemed an emergency in their own words.

5. Admitted some lapses in safety/security that they would work on.(ombudsman feb 2013)

6. Did not address or express any concern when I reported a teen age girl had her face pressed agaisnt the radiator in full view of the nurses station. 

7. Ignoring all requests, including calls and certified mail from the Better Business Bureau regarding their billing practice. They got dropped a grade for this. To me, no answer, proves me right. They've got NOTHING, so to the BBB they did nothing.

8. Refusal to address safety issues ranging from medication to safety protocols, and instead attempt to attack the mom, and only the mom for not following protocol or returning phone calls. Again, factually refuted by their own voice mails and given to the Attorney General.

9. Claiming the Patient Advocate that works for them and write letters on behalf of them that include bogus accusations is an unbiased, neutral position. That's just simply untrue AND should be removed from their website,and the title should be changed to something like, liason. Isn't that an attempt to mislead?

10. The Ombudsman for Mental Health has found "several documentation concerns."

11. Witnessing the dramatic improvement of my son who was taken off many of their medications, and away from a facility that was hard on a boy with sensory issues. The sensory issues I directly notified them about at the admission meeting--but they pushed for him to go to this program anyway, with no pre-analysis from a qualified professional on whether it was a suitable environment.

12. Coming home with terrible language that sounded like a goth teen and the staff conceded he was mimicking seen behavior.

13. Pushed by another child at the facility.

14. Found a large, dangerous stick pin and was able to bring it home with no backpack check. Staff took the broach back and apologized for not checking it.

15. Bringing home papers that showed his backpack had not been checked coming or going, despite other children at the facility being potential dangers to themselves and others. 

 And a personal feeling that by attempting to raise safety issues with no litigation threat, and I hadn't even gotten to the billing problems yet, that I was being bullied and smeared in an attempt to silence me..but only me.

The mom.

Hey mom's...did you know if something happens, even if you have a partner, husband, etc...it is all your fault? That's apparently what Todd Archbold may think..and it seemed, I guess, it hurt his little boy feelings when I said he was being sexist..... because he whined to the Attorney General about it.

I think Archbold made a sexist accusation that turned out to be wrong.....I think he is an incompetent, mean spirited, untrustworthy, sagging boob. But my personal opinion of what a dishonest piece of manipulative crap he is,  shouldn't matter, it's an opinion. I really would be surprised to learn he has a nice opinion of me.

 It's not about whether I think he is a troll living under a bridge and haunting dreams, it's about honorable, health care that is safe for children that parents can trust. Hubris is his problem.

And a general feeling the facility is run by greedy immature bully boys who don't give a crap about the child or the family or the harm they can cause. Their attempts to "meet with me," were only on their terms after they already started bully tactics and lawyering up.

I haven't lawyered up. I will just continue to tell you my experience. Because they don't care what they did to my child or family and never will. They took my money they knew I contested without shame. Over twice as much as what they said. I blame them for making my son worse--and I am grateful to his new doctor, for cutting the meds and over treatment and watching him get better.

 I do not want anyone else to go through it. I don't want them to get away with what they did/do.

I want all parents to know....that girl with her face on a radiator..I don't know her, but I suspect she is loved by someone...and for those parents....you should know.


prairie care, address,  maple grove,  edina, children, adolescent, teenager, mental health, partial hospitalization, therapy, review,