This remains our opinion and experiences only and is not endorsed or affiliated to Prairie Care hospitalization programs. It is opinion based on a parent's experience. All experiences are unique.
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One issue we have run into as parents, separate from care--is when we feel overbilled, who do we go to if the health care facility just ignores you? We have spent a lot of time on point by points and requested documentation. And so, what do you do when you get no response?
BBB-well, so far, not a word. We filed online and can't find it. Not even sure this is the best place to go.
We checked with commerce and they don't handle billing for hospitals.
So now we are going to the Attorney General. We'll keep you posted.
It is difficult being one person vs Goliath. That's why we offer our opinion to get it all, everything, in writing.
We have a lot, so I don't know if it's the end all be all solution-but one can hope it will help.
We do worry that the lawyers will come at us for our opinions here. That's why we say over and over it's our opinion. But are we nervous? You bet. But we know we have a right to an opinion. So, since all we have is free speech..I guess that's all we have.
In life generally, bullies don't seem to stop being bullies, even when they have chance after chance. But we've always been taught to stand up to bullies-or they will keep it up to others.
Tuesday, February 19, 2013
3 comments:
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I am having an over billing issue with Prairie Care. I sent a letter with the payment and continue to get invoices. No correspondence only invoices. It's very frustrating. Turns out that when my daughter went thru their Healthy Emotions Program (HEP) Prairie Care failed to renew their contract with our insurance. This happened after our 5th visit of a 32 visit program. We were not made aware of this by the clinic, which our insurance said they should of told us. And we have an outstanding bill of close to $3,000.00 because of it. I am not sure where to go with this.
ReplyDeleteThe over billing was one part of our problems with that place - and to tell the truth.. I was so sick of them I paid it.
ReplyDeleteHowever, they have lost a rating before due to their behavior - and certainly it is possible to get them on a similar issue again.
Better Business Bureau of MN and the Attorney General were two stops that we found successful in realizing what those profiteers are like to deal with..... Since you have contract issues with your insurance, I'd possibly say go to commerce or insurance departments - but I'd start with BBB and the AG..
Sorry you have to deal with them.. Or not deal with them. Sadly, ours was years ago - but I still am horrified by that place and its business model.
I should update to that over billing post - but they ended up getting downgraded by the BBB and have a file on record at the AG's office.
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