Let's say you have been trying to get information or a complaint resolved and you are met, first something unacceptable, and then.... with ...nothing. No acknowledgment that you, a tiny little bug even exists. You may even have facts, data...it doesn't matter bug. Go away.
That's stonewalling.
http://www.wisegeek.com/what-is-stonewalling.htm
While effective in the short term-it may create long term problems.
For example, the person may decide to be quiet, for a while. Years even.
Then suddenly..you've got to deal with them again...and they can rack up the stonewall evidence, and come at you even stronger. Then you look even worse.
Just an opinion, but dealing head-on, whether you like the person or not..will save you from looking purposefully deceitful down the road.
So, if you find yourself against this tactic. Don't give up and don't feel bad.
They're just making it worse for themselves later. It makes them look like they have something to hide.
Wait them out, and try again.
And if they still stonewall and you find yourself with your head in their guillotine, well... you can always start a blog.
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