We are still waiting to see if prairiecare will stop their behavior and handle one thing with decency.
So far, no response on overbilling us. They did respond to the Ombudsman who was working with them on documentation issues, they said they had already begun work on safety issues. They responded to the AG, but their response was directly refuted by their own voice mails on what I had been informed of. They did not respond to the Better Business Bureau, dropping them a grade. And to date, they have not responsed to requests to return or review the overbilling matter.
My child was removed on day 14, his medication was decreased and some removed that had known interaction issues. He has since dramatically improved.
We have repeatedly asked prairiecare to return charges for 16 days, as we paid what we were told 30 days would be-yet only stayed 14.
We have asked that personal hostility on both sides be set aside to look at this in a professional manner.
And we have asked again.
To date - we have not received a response. However, we have seen an increase in traffic from google searches.
That means, we are connecting to others with our personal opinions and experiences. Hopefully they will weigh that when considering prairiecare.
We have seen other reviews online that have negative experiences.
To us, that means even if we lose.. We win, as the quote on our site says.
Every agency has made our case stronger. And we would not spend this long on this issue if we did not believe, this institution, in our opinion caused harm, could have caused more harm, may put others in harm's way, and tricks people into losing more money than anticipated. This doctors for profit institution, I firmly believe, and it is just an opinion, should be outlawed.
Several in Congess have tried to do just that.
Why? Because some, like myself, believe when doctor's profits are based on patient care... Human nature can be very greedy, and that may lead to over treatment and the patient's best interests may be forgotten to money grab.
So, I do this because I believe they were wrong. And I worry about others being treated the same way. It's not OK. And I don't want prairiecare to think they can do this and not be held accountable, and cannot take what they shouldn't, in my opinion, have.
We are continuing to wait, and expect the unprofessional hoarding of our money, and our opinion of how they "care" for children (we think they use them for profit, rather than use due diligence to ensure the child's best interests are maintained; our opinion)will continue.
So, we will keep you updated as we continue to receive no response to our requests on the
overcharge.
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