We are still waiting to see if prairiecare will stop their behavior and handle one thing with decency.
So far, no response on overbilling us. They did respond to the Ombudsman who was working with them on documentation issues, they said they had already begun work on safety issues. They responded to the AG, but their response was directly refuted by their own voice mails on what I had been informed of. They did not respond to the Better Business Bureau, dropping them a grade. And to date, they have not responsed to requests to return or review the overbilling matter.
My child was removed on day 14, his medication was decreased and some removed that had known interaction issues. He has since dramatically improved.
We have repeatedly asked prairiecare to return charges for 16 days, as we paid what we were told 30 days would be-yet only stayed 14.
We have asked that personal hostility on both sides be set aside to look at this in a professional manner.
And we have asked again.
To date - we have not received a response. However, we have seen an increase in traffic from google searches.
That means, we are connecting to others with our personal opinions and experiences. Hopefully they will weigh that when considering prairiecare.
We have seen other reviews online that have negative experiences.
To us, that means even if we lose.. We win, as the quote on our site says.
Every agency has made our case stronger. And we would not spend this long on this issue if we did not believe, this institution, in our opinion caused harm, could have caused more harm, may put others in harm's way, and tricks people into losing more money than anticipated. This doctors for profit institution, I firmly believe, and it is just an opinion, should be outlawed.
Several in Congess have tried to do just that.
Why? Because some, like myself, believe when doctor's profits are based on patient care... Human nature can be very greedy, and that may lead to over treatment and the patient's best interests may be forgotten to money grab.
So, I do this because I believe they were wrong. And I worry about others being treated the same way. It's not OK. And I don't want prairiecare to think they can do this and not be held accountable, and cannot take what they shouldn't, in my opinion, have.
We are continuing to wait, and expect the unprofessional hoarding of our money, and our opinion of how they "care" for children (we think they use them for profit, rather than use due diligence to ensure the child's best interests are maintained; our opinion)will continue.
So, we will keep you updated as we continue to receive no response to our requests on the
overcharge.
Thursday, September 19, 2013
Sunday, September 15, 2013
Still waiting
So our child was overtreated, and overmedicated. Thankfully, getting him off so many pills and in a more suitable environment has improved things dramatically.
It's not perfect-but hundreds of times better. And he is in a program so much more suited to him.
And now we wait again to see if we get a review to our blatant over billing.
We have been overdone in a lot of ways. But we are still willing to be reasonable.
But so far not a response at all whether they would do a review.
The evidence backs us up. Their own voices back us up.
We hope, to hear soon we will be treated fairly and our case reviewed.
We are confident a review will show, beyond any doubt.. We we only stayed 14 days but were billed for 30.. And our money will finally be returned.
Christmas is around the corner. It would be nice to get our money back in time.
It's not perfect-but hundreds of times better. And he is in a program so much more suited to him.
And now we wait again to see if we get a review to our blatant over billing.
We have been overdone in a lot of ways. But we are still willing to be reasonable.
But so far not a response at all whether they would do a review.
The evidence backs us up. Their own voices back us up.
We hope, to hear soon we will be treated fairly and our case reviewed.
We are confident a review will show, beyond any doubt.. We we only stayed 14 days but were billed for 30.. And our money will finally be returned.
Christmas is around the corner. It would be nice to get our money back in time.
Sunday, September 8, 2013
One more try, swords down
We have taken a step back. And though we have many avenues open. We are going to
try again, with cooler heads.
We hope we can reach a resolution. Not only on the bill and quality of care.. But that people can be people- and work fairly, with no more accusations on our character and we will behave as well and give a chance to start over and end this right.
--------
We have noticed that we have seen a jump in hits from google and AOL searches. I was blown away frankly, this was my venting ground... But I guess it has become more, and so I won't squander it. I hope to someday change the purpose of this blog and focus on larger issues in health care that we have learned along the way, and become an additional resource for parents and others hoping to get the best.
In the last couple weeks, a former longtime co-worker was killed by a horrible medical mistake. That's the second person I personally knew who died there (different hospital/city/state) when going in for something that should not have ended so tragically.
There's a lot to fix in health care. We will post more on general stories, and hope someday that it the only focus.
But we still feel we must resolve our situation, or other parents will have the same issues. Care and billing.. It should have been better, and it should conclude better. No parent should feel attacked and ignored for raising serious questions. No parent should feel their child was used for profit but not care. That remains our point.
So after nearly a year of battling both care and billing issues, we sent the following request today;
try again, with cooler heads.
We hope we can reach a resolution. Not only on the bill and quality of care.. But that people can be people- and work fairly, with no more accusations on our character and we will behave as well and give a chance to start over and end this right.
--------
We have noticed that we have seen a jump in hits from google and AOL searches. I was blown away frankly, this was my venting ground... But I guess it has become more, and so I won't squander it. I hope to someday change the purpose of this blog and focus on larger issues in health care that we have learned along the way, and become an additional resource for parents and others hoping to get the best.
In the last couple weeks, a former longtime co-worker was killed by a horrible medical mistake. That's the second person I personally knew who died there (different hospital/city/state) when going in for something that should not have ended so tragically.
There's a lot to fix in health care. We will post more on general stories, and hope someday that it the only focus.
But we still feel we must resolve our situation, or other parents will have the same issues. Care and billing.. It should have been better, and it should conclude better. No parent should feel attacked and ignored for raising serious questions. No parent should feel their child was used for profit but not care. That remains our point.
So after nearly a year of battling both care and billing issues, we sent the following request today;
Dear Prairie Care,
Since several month have gone by, perhaps cooler heads will prevail.
We formally request that our overbilling of 16 days in the care
(Re:child) be reviewed and returned.
This is asked in good faith, since we have both learned additional information since the initial dispute, (such as we are not the bad parents who wouldn't return calls, that have been formally refuted by your own voice mails and never had anything to do with the bill.)
We hope those accusations, and others were just an error made in the heat of a passionate battle. As Todd was apparently hurt, as shown in his letter to the Attorney General, those many accusations now shown untrue hurt us as well.
We are very involved parents and care deeply for our son. Perhaps with this time to step back, you can understand our hurt, and how it would feel if you were accused of things you did not do all to insinuate you were a bad parent.
Put in our shoes, and if you knew the claims were not true, and you could and did prove it-perhaps you can understand our frustration and anger, as we saw from your human sides as well, and we can resolve this billing dispute fairly, without having to continue involving other parties.
We only ask fairness and good faith.
We would consider this review an understanding that humans are capable of making mistakes, and a gesture of good faith that will not go unnoticed.
Thank you. We are hopeful you will consider this in good faith, with no further unrelated (and disproved) attacks on our character.
As time has passed information has been shown to support our claim that may not have been considered in the heat of angry feelings.
Both mine, (after being accused of something unfairly) and apparently Todd's were hurt and I fear those personal battles have influenced a fair review and consideration and caused
more time and cost to both parties than the amount in question.
We act in good faith here today and set aside all personal angst and only ask for a good faith review, which we believe will show we were overcharged for 16 days.
My son, he is doing so much better without too many pills and a place that didn't work for him. We are glad for that, and hope ultimately, you are as well. And still hope you commit to stronger standards of review before admission (he had never even been seen by a psychologist, tested or anything beyond a family doctor.)
We hope the state ombudsman did what she could to clear up your documentation errors- but also were furthered angered with a hearsay conversation put in the AG letter. We have a few of our own, but with the AG, business bureau and now once again in this request, we will set our hearsay aside and stick to the request.
We still adamantly believe and confidently know, we were over charged from what we were told, and ask that it be looked at again, with cool heads.
This long in, you must know it has never been about the money for us. We paid it immediately, but continue to believe those 16 days, without question, belong to us and we
would like it returned.
It has been, and always will be about Justice.
Thank you for your consideration.
Regards,
(Mom) "the energizer bunny" and (dad)
Sunday, August 11, 2013
prairie care is expanding..scary
The for profit monster prairiecare,
that won't answer to the better business bureau..has caused the Minnesota Ombudsman concerns, and is now on record with the attorney general saying something stupid & refuted by their own voice mails is apparently expanding. Parents beware!
Rich doctors hungry...need more children!!!
The greed mongers are coming to a family near you. Will your child be the girl with her face in a radiator? Will yours be the one who picks up a dangerous large pin around dangerous kids?
If you believe doctors don't make mistakes (tell that to my old colleagues friends and family who are putting her to rest this week after a dumb ass surgeon immediately "nicked" her aorta and killed her during what should have been an easy surgery.)
If you believe doctors can't be greedy and uncaring..you haven't met enough doctors.
They are out there. And they don't have a care in the world what they do to your child.
There are good and caring doctors--but over treatment and medical mistakes are fact in society. As are greedy dicks who will do unspeakable things to make money.
Prairie care is growing. The mental health facility that is in it for profit of the doctors who own it is offering their free needs assessment to desperate families who are looking for help.
The free needs assessment is kind of like the Vegas time share sales whores in my view.
Prairie Care is expanding. Don't point out problems..in our experience that.meant battling attacks as they laweyered up when you didn't and haven't. Don't expect them to honor their word or be concerned about over medicating and/or over treating your child. Don't expect anything. Document. Photograph. Demand tours. Get a second opinion. And keep any voice mail they leave.
They claim partial hospitalization is a step down or when outpatient doesn't work. But they're grubby money hungry fingers were more than happy to put my child in. A c didhild who had never seen a mental health professional before. My child with.sensory issues pointed out at the assessment did NOT ever belong there. And a good doctor knew it right away.
I am the parent and I saw him get worse at PrairieCare. I saw him improve almost immediately when our new good doctor started taking him off pills and lowering dosages.
Mental health is serious.
Prairie care is not serious about anything but money in my view.
They hurt my kid.. They, in my opinion, are snake oil peddlers for the 21st century. They can't even defend themselves to the better business bureau.
That's my opinion.
Yes. I feel lied to and screwed out of a grand. That is not as important as what they did to get that money. Children need protection and quality care
Get a second opinion.
that won't answer to the better business bureau..has caused the Minnesota Ombudsman concerns, and is now on record with the attorney general saying something stupid & refuted by their own voice mails is apparently expanding. Parents beware!
Rich doctors hungry...need more children!!!
The greed mongers are coming to a family near you. Will your child be the girl with her face in a radiator? Will yours be the one who picks up a dangerous large pin around dangerous kids?
If you believe doctors don't make mistakes (tell that to my old colleagues friends and family who are putting her to rest this week after a dumb ass surgeon immediately "nicked" her aorta and killed her during what should have been an easy surgery.)
If you believe doctors can't be greedy and uncaring..you haven't met enough doctors.
They are out there. And they don't have a care in the world what they do to your child.
There are good and caring doctors--but over treatment and medical mistakes are fact in society. As are greedy dicks who will do unspeakable things to make money.
Prairie care is growing. The mental health facility that is in it for profit of the doctors who own it is offering their free needs assessment to desperate families who are looking for help.
The free needs assessment is kind of like the Vegas time share sales whores in my view.
Prairie Care is expanding. Don't point out problems..in our experience that.meant battling attacks as they laweyered up when you didn't and haven't. Don't expect them to honor their word or be concerned about over medicating and/or over treating your child. Don't expect anything. Document. Photograph. Demand tours. Get a second opinion. And keep any voice mail they leave.
They claim partial hospitalization is a step down or when outpatient doesn't work. But they're grubby money hungry fingers were more than happy to put my child in. A c didhild who had never seen a mental health professional before. My child with.sensory issues pointed out at the assessment did NOT ever belong there. And a good doctor knew it right away.
I am the parent and I saw him get worse at PrairieCare. I saw him improve almost immediately when our new good doctor started taking him off pills and lowering dosages.
Mental health is serious.
Prairie care is not serious about anything but money in my view.
They hurt my kid.. They, in my opinion, are snake oil peddlers for the 21st century. They can't even defend themselves to the better business bureau.
That's my opinion.
Yes. I feel lied to and screwed out of a grand. That is not as important as what they did to get that money. Children need protection and quality care
Get a second opinion.
Monday, July 15, 2013
Prairie Care trust or not?
If you are comfortable that there is no such thing as poor decisions in health care, or business practices that need improvement in health care. I guess..trust?
But I don't trust them. Not only because health care is a broken system and bureaucrats are plaguing the health of our country to make a buck...but because Prairie Care has proved it to me. I hope they don't prove it to you.
Over medicating and Over treatment are a known problem in America.
Trust? I don't.
That's an opinion based on:
1. Having been called "not truly accurate" by the Minnesota Ombudsman for Mental Health
(feb 28, 2013)
2. Claimed to the Minnesota Attorney General that I was informed prior to admission of a 1500 deductible and don't return calls. Statements directly refuted in their own voice mails, their OWN VOICES, sent to the attorney general which makes clear I was not.
3. Despite their claim of verifying between my insurance and their costs, scholarships, deductions, etc..and pledging to honor that--my bill was substantially higher than what was quoted.
4. Strongly recommended admitting a child, a child who had never before been seen by a psychologist, therapist or psychiatrist into their partial hospitalization program. It did not start immediately and the situation was not deemed an emergency in their own words.
5. Admitted some lapses in safety/security that they would work on.(ombudsman feb 2013)
6. Did not address or express any concern when I reported a teen age girl had her face pressed agaisnt the radiator in full view of the nurses station.
7. Ignoring all requests, including calls and certified mail from the Better Business Bureau regarding their billing practice. They got dropped a grade for this. To me, no answer, proves me right. They've got NOTHING, so to the BBB they did nothing.
8. Refusal to address safety issues ranging from medication to safety protocols, and instead attempt to attack the mom, and only the mom for not following protocol or returning phone calls. Again, factually refuted by their own voice mails and given to the Attorney General.
9. Claiming the Patient Advocate that works for them and write letters on behalf of them that include bogus accusations is an unbiased, neutral position. That's just simply untrue AND should be removed from their website,and the title should be changed to something like, liason. Isn't that an attempt to mislead?
10. The Ombudsman for Mental Health has found "several documentation concerns."
11. Witnessing the dramatic improvement of my son who was taken off many of their medications, and away from a facility that was hard on a boy with sensory issues. The sensory issues I directly notified them about at the admission meeting--but they pushed for him to go to this program anyway, with no pre-analysis from a qualified professional on whether it was a suitable environment.
12. Coming home with terrible language that sounded like a goth teen and the staff conceded he was mimicking seen behavior.
13. Pushed by another child at the facility.
14. Found a large, dangerous stick pin and was able to bring it home with no backpack check. Staff took the broach back and apologized for not checking it.
15. Bringing home papers that showed his backpack had not been checked coming or going, despite other children at the facility being potential dangers to themselves and others.
And a personal feeling that by attempting to raise safety issues with no litigation threat, and I hadn't even gotten to the billing problems yet, that I was being bullied and smeared in an attempt to silence me..but only me.
The mom.
Hey mom's...did you know if something happens, even if you have a partner, husband, etc...it is all your fault? That's apparently what Todd Archbold may think..and it seemed, I guess, it hurt his little boy feelings when I said he was being sexist..... because he whined to the Attorney General about it.
I think Archbold made a sexist accusation that turned out to be wrong.....I think he is an incompetent, mean spirited, untrustworthy, sagging boob. But my personal opinion of what a dishonest piece of manipulative crap he is, shouldn't matter, it's an opinion. I really would be surprised to learn he has a nice opinion of me.
It's not about whether I think he is a troll living under a bridge and haunting dreams, it's about honorable, health care that is safe for children that parents can trust. Hubris is his problem.
And a general feeling the facility is run by greedy immature bully boys who don't give a crap about the child or the family or the harm they can cause. Their attempts to "meet with me," were only on their terms after they already started bully tactics and lawyering up.
I haven't lawyered up. I will just continue to tell you my experience. Because they don't care what they did to my child or family and never will. They took my money they knew I contested without shame. Over twice as much as what they said. I blame them for making my son worse--and I am grateful to his new doctor, for cutting the meds and over treatment and watching him get better.
I do not want anyone else to go through it. I don't want them to get away with what they did/do.
I want all parents to know....that girl with her face on a radiator..I don't know her, but I suspect she is loved by someone...and for those parents....you should know.
prairie care, address, maple grove, edina, children, adolescent, teenager, mental health, partial hospitalization, therapy, review,
But I don't trust them. Not only because health care is a broken system and bureaucrats are plaguing the health of our country to make a buck...but because Prairie Care has proved it to me. I hope they don't prove it to you.
Over medicating and Over treatment are a known problem in America.
Trust? I don't.
That's an opinion based on:
1. Having been called "not truly accurate" by the Minnesota Ombudsman for Mental Health
(feb 28, 2013)
2. Claimed to the Minnesota Attorney General that I was informed prior to admission of a 1500 deductible and don't return calls. Statements directly refuted in their own voice mails, their OWN VOICES, sent to the attorney general which makes clear I was not.
3. Despite their claim of verifying between my insurance and their costs, scholarships, deductions, etc..and pledging to honor that--my bill was substantially higher than what was quoted.
4. Strongly recommended admitting a child, a child who had never before been seen by a psychologist, therapist or psychiatrist into their partial hospitalization program. It did not start immediately and the situation was not deemed an emergency in their own words.
5. Admitted some lapses in safety/security that they would work on.(ombudsman feb 2013)
6. Did not address or express any concern when I reported a teen age girl had her face pressed agaisnt the radiator in full view of the nurses station.
7. Ignoring all requests, including calls and certified mail from the Better Business Bureau regarding their billing practice. They got dropped a grade for this. To me, no answer, proves me right. They've got NOTHING, so to the BBB they did nothing.
8. Refusal to address safety issues ranging from medication to safety protocols, and instead attempt to attack the mom, and only the mom for not following protocol or returning phone calls. Again, factually refuted by their own voice mails and given to the Attorney General.
9. Claiming the Patient Advocate that works for them and write letters on behalf of them that include bogus accusations is an unbiased, neutral position. That's just simply untrue AND should be removed from their website,and the title should be changed to something like, liason. Isn't that an attempt to mislead?
10. The Ombudsman for Mental Health has found "several documentation concerns."
11. Witnessing the dramatic improvement of my son who was taken off many of their medications, and away from a facility that was hard on a boy with sensory issues. The sensory issues I directly notified them about at the admission meeting--but they pushed for him to go to this program anyway, with no pre-analysis from a qualified professional on whether it was a suitable environment.
12. Coming home with terrible language that sounded like a goth teen and the staff conceded he was mimicking seen behavior.
13. Pushed by another child at the facility.
14. Found a large, dangerous stick pin and was able to bring it home with no backpack check. Staff took the broach back and apologized for not checking it.
15. Bringing home papers that showed his backpack had not been checked coming or going, despite other children at the facility being potential dangers to themselves and others.
And a personal feeling that by attempting to raise safety issues with no litigation threat, and I hadn't even gotten to the billing problems yet, that I was being bullied and smeared in an attempt to silence me..but only me.
The mom.
Hey mom's...did you know if something happens, even if you have a partner, husband, etc...it is all your fault? That's apparently what Todd Archbold may think..and it seemed, I guess, it hurt his little boy feelings when I said he was being sexist..... because he whined to the Attorney General about it.
I think Archbold made a sexist accusation that turned out to be wrong.....I think he is an incompetent, mean spirited, untrustworthy, sagging boob. But my personal opinion of what a dishonest piece of manipulative crap he is, shouldn't matter, it's an opinion. I really would be surprised to learn he has a nice opinion of me.
It's not about whether I think he is a troll living under a bridge and haunting dreams, it's about honorable, health care that is safe for children that parents can trust. Hubris is his problem.
And a general feeling the facility is run by greedy immature bully boys who don't give a crap about the child or the family or the harm they can cause. Their attempts to "meet with me," were only on their terms after they already started bully tactics and lawyering up.
I haven't lawyered up. I will just continue to tell you my experience. Because they don't care what they did to my child or family and never will. They took my money they knew I contested without shame. Over twice as much as what they said. I blame them for making my son worse--and I am grateful to his new doctor, for cutting the meds and over treatment and watching him get better.
I do not want anyone else to go through it. I don't want them to get away with what they did/do.
I want all parents to know....that girl with her face on a radiator..I don't know her, but I suspect she is loved by someone...and for those parents....you should know.
prairie care, address, maple grove, edina, children, adolescent, teenager, mental health, partial hospitalization, therapy, review,
Sunday, June 30, 2013
More than 6 months later update
My son is doing still remarkably well since being brought off the medications Prairie Care put him on.
Not only has he lost weight, he seems like his happy self-and has brought home great grades.
Although we deal with high functioning autism, we deal with it with a highly qualified pyschiatrist, not locking him in a facility that was, in our view, extremely detrimental and dangerous to him.
Prairie Care has ignored our requests to return the money they overcharged us. We have seen no response as to why we were forced to pay interest but no one else was.
Joel Oberstar. I am beginning to wonder if he is receiving political favoritism. I just wonder. And I do have to question whether he rolls around in money at night at the expense of mislead parents trying desperately to help their child.
Listen Nurse Ratchet Oberstar, we are very nice people. But you have never bothered to find that out. You relied on mean little misleader Todd (our view) You just grubbed our money that you knew we contested.
The key to being a great doctor is to open your mind. You don't know what you did and have never shown interest in wanting to know. That makes me sick. Unfortunately, it could be making your patients sick as well. Closed minded bureacratic doctors, in my view, and others, are dangerous. Their cockiness can cause harm.
We tried not to litigate, insisted we didn't want to, but saw DANGERS to children in your facility and quietly wanted to let you know. Your people attacked us for it. Cruelly.
That's just for what we brought up for health care. Not the money part-for safety of children. I am not bending over for your whipping boy.
I imagine Todd Archebold is still acting like a baby that he was called a sexist after, in my view, he acted like one for no particular reason. But you never cared to open your eyes to another side.
Prairie Care refused to respond to the Better Business Bureau and got dropped a grade.
Steve White is not UNBIASED or NEUTRAL or YOUR ADVOCATE. He works for them. And we have refuted some of his tall tales with his own voice recorded on our voicemail.
The Attorney General's office has a beginning if they ever decide to take action. Please file if you know something, anything. If they are not protecting them for political reasons maybe children will be spared what we view as something out of one flew over the cuckoos nest.
Prairie Care was caught in their own BS, when they threw out claims against me to the attorney general and I responded with their own voice mails directly refuting their comments.
And as for bait and switch money grubbing.
Prairie Care has not responded to us whether they are interested in overtreatment. I repeat, which every parent should know.
Before admission, my son was NEVER seen by a psychiatrist or psychologist. He was never tested. He was not deemed an emergency in their own words. But they made us as vulnerable parents believe. They made us believe their partial hospitalization program would help him. (if they lived with what we saw, they would know they hurt him-badly) Their program, they claim is a step down, or when outpatient doesn't work, they pushed us to put him in, with no prior psychiatric evaluation.
They made us believe we would only pay 2k out of pocket for 30 days. We pulled him out after 14, (we had been thinking of pulling him out sooner but they swore the behavior would get better and we may hurt him to stop)
They NEVER told us how much they cost. They only told us they checked with our insurance and we would pay 2k out of pocket for 30 days. Repeat, they NEVER told us their costs, and yet they wish to blame our insurance.
They knew we adamently believed and feel we have abundant proof they broke their word yet grabbed our money anyway. They never committed to us to helping the girl who had her face on the radiator that we witnessed in front of the nurses station. They started haranguing us for his records once he left and dramatically improved when drugs with known interactions were stopped.
They have never shown care to anything in my view, but smearing us, taking our money and not caring about children an what they have done.
We find them vile and hurtful to this day and our opinion only worsens with each lie we refute with evidence, or when we get comments from health care consultants with psychiatric backgrounds claiming to know them as a long time patient.
I can be very nice and reasonable. I encourage Ratchett to find the tape from my city debate last year. Hardly what you have painted me to be.
But they hopefully have found, attacking me, is not a good approach. However, as always, I will leave the door open to discussion, should they wish to behave appropriately.
Oh, and ps Nurse Ratchet Oberstar. I have been formerly an endorsed union candidate , supported by the DFL, a long time dem, helped the say NO campaign hardcore, and hold a flag flown over the US capital on my son's birthday, sent to us by a family friend and democractic Congressman. And my Godfather is a former state Dem party leader. I used to be a reporter and helped blow the lid off a company in Minnesota that overcharged thousands just pennies at a time, but boy did it add up. So if you think I say you may, or it could be possible, be getting political favors for partisan reasons, you got the wrong gal.
I interviewed Wellstone many times. And have been flattered, as I have moved on in life to have folks say my passion, integrity, morals and diligence remind me of him. I was on bed rest with my son in the hospital watching the news when he died.
I cried that such a man would be lost, and whispered to by unborn that may never make it--I hope someday you grow to be like him.
I say it because I know my way around politics and money grubbers and am suspicious of the motives of Prairie Care. I say it because I feel you hurt my son and my family. It's my opinion. But I say it as a mom you never bothered to find out is kind, compassionate and charged up to protect her own and feels maybe an oversense of moral obligation, but feels strongly that no one else should feel like your facility made us feel. No child. No parent.
It was wrong. And parents should know, before they choose you. You may be the right choice for them. But if anything, perhaps they will learn to have you document, shop around and compare, and know the best advocate for their child is not you-it is them.
Free assessments. The old saying goes, there's nothing in life that's "free."
oberstar, Prairie care address, prairie care services, adolescent mental health, partial hospitalization, prairie care edina, prairie care maple grove, prairie care edina address, prairie care maple grove address, mental health, autism, overtreatment in health care, Minneapolis children mental health, twin cities mental children, autism services
Not only has he lost weight, he seems like his happy self-and has brought home great grades.
Although we deal with high functioning autism, we deal with it with a highly qualified pyschiatrist, not locking him in a facility that was, in our view, extremely detrimental and dangerous to him.
Prairie Care has ignored our requests to return the money they overcharged us. We have seen no response as to why we were forced to pay interest but no one else was.
Joel Oberstar. I am beginning to wonder if he is receiving political favoritism. I just wonder. And I do have to question whether he rolls around in money at night at the expense of mislead parents trying desperately to help their child.
Listen Nurse Ratchet Oberstar, we are very nice people. But you have never bothered to find that out. You relied on mean little misleader Todd (our view) You just grubbed our money that you knew we contested.
The key to being a great doctor is to open your mind. You don't know what you did and have never shown interest in wanting to know. That makes me sick. Unfortunately, it could be making your patients sick as well. Closed minded bureacratic doctors, in my view, and others, are dangerous. Their cockiness can cause harm.
We tried not to litigate, insisted we didn't want to, but saw DANGERS to children in your facility and quietly wanted to let you know. Your people attacked us for it. Cruelly.
That's just for what we brought up for health care. Not the money part-for safety of children. I am not bending over for your whipping boy.
I imagine Todd Archebold is still acting like a baby that he was called a sexist after, in my view, he acted like one for no particular reason. But you never cared to open your eyes to another side.
Prairie Care refused to respond to the Better Business Bureau and got dropped a grade.
Steve White is not UNBIASED or NEUTRAL or YOUR ADVOCATE. He works for them. And we have refuted some of his tall tales with his own voice recorded on our voicemail.
The Attorney General's office has a beginning if they ever decide to take action. Please file if you know something, anything. If they are not protecting them for political reasons maybe children will be spared what we view as something out of one flew over the cuckoos nest.
Prairie Care was caught in their own BS, when they threw out claims against me to the attorney general and I responded with their own voice mails directly refuting their comments.
And as for bait and switch money grubbing.
Prairie Care has not responded to us whether they are interested in overtreatment. I repeat, which every parent should know.
Before admission, my son was NEVER seen by a psychiatrist or psychologist. He was never tested. He was not deemed an emergency in their own words. But they made us as vulnerable parents believe. They made us believe their partial hospitalization program would help him. (if they lived with what we saw, they would know they hurt him-badly) Their program, they claim is a step down, or when outpatient doesn't work, they pushed us to put him in, with no prior psychiatric evaluation.
They made us believe we would only pay 2k out of pocket for 30 days. We pulled him out after 14, (we had been thinking of pulling him out sooner but they swore the behavior would get better and we may hurt him to stop)
They NEVER told us how much they cost. They only told us they checked with our insurance and we would pay 2k out of pocket for 30 days. Repeat, they NEVER told us their costs, and yet they wish to blame our insurance.
They knew we adamently believed and feel we have abundant proof they broke their word yet grabbed our money anyway. They never committed to us to helping the girl who had her face on the radiator that we witnessed in front of the nurses station. They started haranguing us for his records once he left and dramatically improved when drugs with known interactions were stopped.
They have never shown care to anything in my view, but smearing us, taking our money and not caring about children an what they have done.
We find them vile and hurtful to this day and our opinion only worsens with each lie we refute with evidence, or when we get comments from health care consultants with psychiatric backgrounds claiming to know them as a long time patient.
I can be very nice and reasonable. I encourage Ratchett to find the tape from my city debate last year. Hardly what you have painted me to be.
But they hopefully have found, attacking me, is not a good approach. However, as always, I will leave the door open to discussion, should they wish to behave appropriately.
Oh, and ps Nurse Ratchet Oberstar. I have been formerly an endorsed union candidate , supported by the DFL, a long time dem, helped the say NO campaign hardcore, and hold a flag flown over the US capital on my son's birthday, sent to us by a family friend and democractic Congressman. And my Godfather is a former state Dem party leader. I used to be a reporter and helped blow the lid off a company in Minnesota that overcharged thousands just pennies at a time, but boy did it add up. So if you think I say you may, or it could be possible, be getting political favors for partisan reasons, you got the wrong gal.
I interviewed Wellstone many times. And have been flattered, as I have moved on in life to have folks say my passion, integrity, morals and diligence remind me of him. I was on bed rest with my son in the hospital watching the news when he died.
I cried that such a man would be lost, and whispered to by unborn that may never make it--I hope someday you grow to be like him.
I say it because I know my way around politics and money grubbers and am suspicious of the motives of Prairie Care. I say it because I feel you hurt my son and my family. It's my opinion. But I say it as a mom you never bothered to find out is kind, compassionate and charged up to protect her own and feels maybe an oversense of moral obligation, but feels strongly that no one else should feel like your facility made us feel. No child. No parent.
It was wrong. And parents should know, before they choose you. You may be the right choice for them. But if anything, perhaps they will learn to have you document, shop around and compare, and know the best advocate for their child is not you-it is them.
Free assessments. The old saying goes, there's nothing in life that's "free."
oberstar, Prairie care address, prairie care services, adolescent mental health, partial hospitalization, prairie care edina, prairie care maple grove, prairie care edina address, prairie care maple grove address, mental health, autism, overtreatment in health care, Minneapolis children mental health, twin cities mental children, autism services
Wednesday, June 5, 2013
Prairie Care Patient Advocate or Comedian
On Prairie Care's website they define Steve White, "patient advocate" as:
Key to the role is friendly, unbiased, neutral, open communication with PrairieCare families, patients, outside practitioners and staff.
The same website claims the priority is to help families concerning the quality of care and overall services.
Unbiased? Neutral? Helping families?
He works for them. He has written letters for Todd Archebold to the Attorney General denying responsibility and claiming calls were not returned. I responded with his own voice mail recorded where he said don't call me back.
Is that an neutral, unbiased patient advocate?
Prairie Care didn't answer the Better Business Bureau at all, and they got a couple slaps on the knuckles with the Minnesota mental health Ombudsman, not us.They lawyered up when I laid out some problems and have treated us with gossip, red herrings and in my view bully tactics ever since. Even though I said straight out I wasn't interested in lawyers. They also complained to the AG in a response prepared by Steve White, Patient Advocate for Todd, that I said Todd was sexist. That's correct. They whined to the state about getting their feelings hurt. What happened to: I'm rubber you're glue?
It's very junior high, in my view, but it's tactics I believe to throw us off the relevant facts, (and we've dealt with a lot of side tactics) which is our concerns about care, and our concerns about the bill being much larger than what we were told.
It seems we are constantly deflecting rumors and whines.
On the sexism thing, KEEPING IN MIND IT HAS NOTHING TO DO WITH ANYTHING except my personal feelings about Todd Archebold. Actually, my personal feelings are even worse about him-but don't relate to facts. Well, that's my opinion.
When Todd responded to my concerns with an irrelevant accusation that the mom missed a dose one day, I found it sexist. One, it had no relevancy to concerns about backpacks not being checked, sharp objects being found and medication interaction concerns, so I thought it was thrown in just to intimidate me. They also complained that I didn't increase his dose based on that same day he missed a dose. They now understand that increasing a dose based on incomplete information is not appropriate.
Two, we are a two parent household and yet only the mom got the blame. So yes, I thought that was sexist to assume mom is the only one to be held responsible for non-issues. That is the point where things went badly with them. But since I felt they were playing games and being bullies, avoiding issues like over-treatment, sharp objects found, etc..and already had lost faith in them, thought they were ripping me off at the cost of my child's health, etc....it's not a surprise when they chose to insult me for no related reason. I was not appreciative. To me, it confirmed all the lowest things I thought about them. And they were pretty low. But this is how they've behaved.
Back to the patient advocate. I was going to put up his picture, but didn't want any copyright issues. Then I was going to put one of John Hodgman, because there's a remarkable similarity-but I like Hodgman. So we will go without a picture.
I don't believe this guy is your friend, he is not unbiased or neutral. I am not sure how he could be and then take sides? If there was someone working for you, in my opinion, I wouldn't have paid interest their own website says I shouldn't have to pay. My son wouldn't have been checked in to a program without seeing a psychiatrist first. They claim it's a step down, or when outpatient doesn't work. My child was never seen by a psychiatrist on an outpatient basis. Never. He was not deemed an emergency. And he was never seen by a psychiatrist. I wish we knew, but we were referred by our family doctor-and thought they would be OK. They may be for some-they were NOT for us. And in our view, have gone above and beyond to make it worse.
I think they would have told me how much they cost and honored it, then taken my concerns about their care and pledge to work harder to keep kids safer.
When you say 2000k for a 30 day stay and we are only there 14, you can scream up and down about my insurance, which I said we needed to verify before entering and they agreed and admit to verifying, but it is THEIR COSTS that I wasn't quoted beyond under 2k for a 30 day stay. My insurance isn't to blame for that. THEY ARE. I didn't know what their daily rate was, I just know they said and confirmed after talking to my insurance that it would be 2k for a full stay, which was supposed to be 30 days.
They led me to believe that I would pay out of pocket under 2k for 30 days and initially agreed to it--until I pointed out we only stayed for 14. Of course this was when things had started to go badly in our relations, in my opinion, due to Todd's choices to play games.
So it needs to be adjusted to 14 days, or my opinion is--that's a blatant overcharge.
Why not adjust it and do the right thing? Why deal with agency after agency which makes me stronger each time? It's not a lot of money, but perhaps, like me, they are doing it on what they believe is principle?
Except, me is one family fighting for not feeling ripped off or being left with the impression my child was used in a manner that was inappropriate. What's their motive to fight so hard to refuse to pay back the "alleged" overcharge?
I have an opinion that they are only refusing to refund it, because I hurt their feelings and they are acting out of hubris.
I think they don't like me and that's their reasoning.That's a poor reason. Personal feelings should be set aside.
I think they know darn well it should be adjusted but they are mad at me now and stomping their feet like little toddlers screaming in a corner. That's my opinion-but the only explanation I can come up with for their childish behavior. Seriously, let's play gossip with the AG? I'm pretty sure only facts matter, not a game of telephone. What business would spend this much time and bad publicity just to have a mad parent feel they are even worse than what she thought? The only thing I can come up with is ego, childish behavior, uncaring, and under-equipped . An opinion, again, but it's all that I can understand to explain themselves.
Frankly, the fact that they put the "patient advocate" title to make it sound like they are on your side, or to even claim they are unbiased or neutral makes me sick. That's a fact, hack.
That's why again, if you decide this is the place-get it in writing. The only real advocate for your child is you.
I hope someday, Prairie Care at least takes down the unbiased, neutral claim.
If they ever decide to correct things with us--I would take this down.
mental health care children, edina, maple grove, steve white, patient advocate, cost partial hospitalization, quality of care at prairie care, cost of care at prairie care, review of prairie care edina, autism, prairie care review.
Key to the role is friendly, unbiased, neutral, open communication with PrairieCare families, patients, outside practitioners and staff.
The same website claims the priority is to help families concerning the quality of care and overall services.
Unbiased? Neutral? Helping families?
He works for them. He has written letters for Todd Archebold to the Attorney General denying responsibility and claiming calls were not returned. I responded with his own voice mail recorded where he said don't call me back.
Is that an neutral, unbiased patient advocate?
Prairie Care didn't answer the Better Business Bureau at all, and they got a couple slaps on the knuckles with the Minnesota mental health Ombudsman, not us.They lawyered up when I laid out some problems and have treated us with gossip, red herrings and in my view bully tactics ever since. Even though I said straight out I wasn't interested in lawyers. They also complained to the AG in a response prepared by Steve White, Patient Advocate for Todd, that I said Todd was sexist. That's correct. They whined to the state about getting their feelings hurt. What happened to: I'm rubber you're glue?
It's very junior high, in my view, but it's tactics I believe to throw us off the relevant facts, (and we've dealt with a lot of side tactics) which is our concerns about care, and our concerns about the bill being much larger than what we were told.
It seems we are constantly deflecting rumors and whines.
On the sexism thing, KEEPING IN MIND IT HAS NOTHING TO DO WITH ANYTHING except my personal feelings about Todd Archebold. Actually, my personal feelings are even worse about him-but don't relate to facts. Well, that's my opinion.
When Todd responded to my concerns with an irrelevant accusation that the mom missed a dose one day, I found it sexist. One, it had no relevancy to concerns about backpacks not being checked, sharp objects being found and medication interaction concerns, so I thought it was thrown in just to intimidate me. They also complained that I didn't increase his dose based on that same day he missed a dose. They now understand that increasing a dose based on incomplete information is not appropriate.
Two, we are a two parent household and yet only the mom got the blame. So yes, I thought that was sexist to assume mom is the only one to be held responsible for non-issues. That is the point where things went badly with them. But since I felt they were playing games and being bullies, avoiding issues like over-treatment, sharp objects found, etc..and already had lost faith in them, thought they were ripping me off at the cost of my child's health, etc....it's not a surprise when they chose to insult me for no related reason. I was not appreciative. To me, it confirmed all the lowest things I thought about them. And they were pretty low. But this is how they've behaved.
Back to the patient advocate. I was going to put up his picture, but didn't want any copyright issues. Then I was going to put one of John Hodgman, because there's a remarkable similarity-but I like Hodgman. So we will go without a picture.
I don't believe this guy is your friend, he is not unbiased or neutral. I am not sure how he could be and then take sides? If there was someone working for you, in my opinion, I wouldn't have paid interest their own website says I shouldn't have to pay. My son wouldn't have been checked in to a program without seeing a psychiatrist first. They claim it's a step down, or when outpatient doesn't work. My child was never seen by a psychiatrist on an outpatient basis. Never. He was not deemed an emergency. And he was never seen by a psychiatrist. I wish we knew, but we were referred by our family doctor-and thought they would be OK. They may be for some-they were NOT for us. And in our view, have gone above and beyond to make it worse.
I think they would have told me how much they cost and honored it, then taken my concerns about their care and pledge to work harder to keep kids safer.
When you say 2000k for a 30 day stay and we are only there 14, you can scream up and down about my insurance, which I said we needed to verify before entering and they agreed and admit to verifying, but it is THEIR COSTS that I wasn't quoted beyond under 2k for a 30 day stay. My insurance isn't to blame for that. THEY ARE. I didn't know what their daily rate was, I just know they said and confirmed after talking to my insurance that it would be 2k for a full stay, which was supposed to be 30 days.
They led me to believe that I would pay out of pocket under 2k for 30 days and initially agreed to it--until I pointed out we only stayed for 14. Of course this was when things had started to go badly in our relations, in my opinion, due to Todd's choices to play games.
So it needs to be adjusted to 14 days, or my opinion is--that's a blatant overcharge.
Why not adjust it and do the right thing? Why deal with agency after agency which makes me stronger each time? It's not a lot of money, but perhaps, like me, they are doing it on what they believe is principle?
Except, me is one family fighting for not feeling ripped off or being left with the impression my child was used in a manner that was inappropriate. What's their motive to fight so hard to refuse to pay back the "alleged" overcharge?
I have an opinion that they are only refusing to refund it, because I hurt their feelings and they are acting out of hubris.
I think they don't like me and that's their reasoning.That's a poor reason. Personal feelings should be set aside.
I think they know darn well it should be adjusted but they are mad at me now and stomping their feet like little toddlers screaming in a corner. That's my opinion-but the only explanation I can come up with for their childish behavior. Seriously, let's play gossip with the AG? I'm pretty sure only facts matter, not a game of telephone. What business would spend this much time and bad publicity just to have a mad parent feel they are even worse than what she thought? The only thing I can come up with is ego, childish behavior, uncaring, and under-equipped . An opinion, again, but it's all that I can understand to explain themselves.
Frankly, the fact that they put the "patient advocate" title to make it sound like they are on your side, or to even claim they are unbiased or neutral makes me sick. That's a fact, hack.
That's why again, if you decide this is the place-get it in writing. The only real advocate for your child is you.
I hope someday, Prairie Care at least takes down the unbiased, neutral claim.
If they ever decide to correct things with us--I would take this down.
mental health care children, edina, maple grove, steve white, patient advocate, cost partial hospitalization, quality of care at prairie care, cost of care at prairie care, review of prairie care edina, autism, prairie care review.
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